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Website Design and Hosting - Frequently Asked Questions

Frequently Asked Questions about our Website Design and Hosting

Who is Roar Solutions, How Can I Trust You?

Roar Solutions opened its doors back in 2003. Since then we have grown tremendously and are a leading website design and hosting firm with offices in Ontario and B.C.

Our range of services comprises website design, website hosting, business class email accounts, social media marketing, email marketing and logo design. We strive to be your 1-stop shop for your online business needs.

We currently have designed and host over 1000 websites. We have well over 1500 business class email accounts we manage and have over 2500 people using our Tellem Email Marketing System.

Rest assured you are in good hands with us.business class email accounts, social media marketing, email marketing and logo design. We strive to be your 1-stop shop for your online business needs.

What Will a Typical Website Cost Me?

That all depends on the features and add-ons you may wish to have. Our very basic and introductory websites start at the $300 mark and go up from there.

For instance a very basic personal website that you add your own content to might be $300. While a full fledged e-commerce site with SEO, Social Media add-ons and the like might be $4000. We recognize people and businesses are all at different levels and we work with you.

We can work with you to determine a budget and work within that budget. Remember you can always add-on to your website in the future, that's the beauty of a Roar Solutions website system.

Do I have to sign any contracts?

You never have to sign a contract with us! We don't believe in holding our clients hostage. We have retained over 98% of our clients from year to year. If for any reason you need to cancel your monthly subscription with us we will honour this with no questions asked.

How long will it take to setup my new website?

The average time is typically 1-2 weeks depending on various factors. If we can obtain all the necessary information from you (ie. domain name, content, logo etc...) we can typically complete your website within 5 business days.

Do you provide any support for me once the website is launched?

Roar Solutions offers you free technical support in a way that is convenient for you. Our Support Team will give you quick and professional support on all your questions.

The fastest way to our support team is by email! Simply send us an email to support@roarsolutions.com and we'll get back to you typically within 1-2 hrs.

Need to talk directly to our support team? Call us toll free 1-866-820-0831 and we'll look after your requests.

Can you tell me more about your hosting datacenter?

Our hosting datacenter is physically located in Chicago, Illinois due to it's centrality and it being likely one of, if not the most connected cities in the world.

I love your solutions but can we host everything on our servers instead?

Unfortunately not. Our solutions contain proprietary software that we cannot allow to be hosted on other servers. In other words our service is a hosted service that we manage and take care of completely. Most people feel they can save a little extra money if they host their websites and more on their own servers. Little do they know that there are many issues with this and in the end we can guarantee you that you're not saving any money. There are various factors you'd have to look at.. co-location costs, hardware costs and maintenance, technical administrator to look after and maintain the servers, security concerns and more.

If I ever need to make changes to my website, can Roar Solutions do this for me?

By all means. We have many clients who have us maintain their websites for them. We will quote you up front on any additional work you might need and once agreed upon we will go ahead and complete the work for you.

Can we add Social Media Items to my website (Facebook, Twitter etc)?

Yes by all means. If you have Social Media accounts setup such as Facebook and Twitter, we can add what are called widgets to your website for you. If you do not have Social Media Accounts setup we have a service specifically designed to setup accounts for you and even manage them to make your life even easier.

On your templates can we swap out logos etc.?

Yes by all means. Our template designs may show logos or colour schemes from various mortgage brokerages. Rest assured that we can easily swap the logo and change the colours as needed. We will change those items to suit your mortgage brokerages theme to some degree.

Do you help my website rank in search engines?

Our support team submits your site to major search engines such as Google, dmoz.org, and MSN on your behalf. Additional submissions can be done at an additional fee. Your Roar Advantage website comes with easy-to-use Search Engine Optimization tools to help you optimize your site for the various search engine crawlers.

We also offer a more specialized Search Engine Optimization Service as well that can help get the results you need.

Note: We can never guarantee you that you will rank on the first page of any search engine. For that matter no company can do this. If they tell you this be wary of their claims.

Please visit this link on google which states just this fact: click to view

Remember, your website is an integral part of your marketing strategy so be sure to include links to your website in all your marketing efforts (newspaper ads, business cards, email signatures etc...)

Will you help me search for and purchase a domain name?

Absolutely! Give us a call and our Support Team will help you find a domain name and help you register the name.

The domain name will always be yours to keep no matter what website company you decide to do business with. However, to help support your domain name, we will list Roar Solutions as the administrative contact. This will help us manage your yearly renewals on your behalf.